A Grateful Patient

July 19, 2017

“On July 9th, 2017 my family’s life changed as we knew it. My sweet Mom, the rock of our family, was diagnosed with terminal cancer. This came as a complete shock to our family as one day she is great, active and healthy and the next day our nightmare began.

My Mom had to spend 6 nights in Lions Gate Hospital. She was placed in a room on the 7th floor Neurology department The week she was in the hospital, as we tried process all that was going on and what our new life will be like, was truly the darkest time in my family’s life. Through this dark and difficult time, my faith in humanity was restored.

Dr. Daniel Heffner is a blessing to your hospital and to this world. He treated my Mom with respect and dignity during this most vulnerable time in her life. He listened to her needs and went above and beyond to make sure she wasn’t in pain and getting all the tests she needed. Dr. Heffner please know your kindness will never be forgotten…we are so grateful to have met you and from the bottom of our hearts, thank you.

We also must thank nurses Brielle and Sydnee…the both of you have such lovely personalities and are so compassionate and kind. You put a smile on my Moms face every time you walked in the room. You both made my Mom and family feel at ease knowing she was well taken care of, Thank you.

My family is overwhelmed by the love and support we have received during this difficult time and it all started with the compassionate support we received at Lions Gate Hospital. Thank you to all the nurses and doctors we met along this journey…you are doing more than a job…you are fulfilling a calling in life and we are blessed to have met all of you and to have received such excellent quality of care.

With Gratitude,

Michelle Baldissera ”


If you have had a positive experience here at Lions Gate Hospital and would like to submit your story, please click here.

Thank you Michelle for sharing your experience!

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